AutoShip

Delete Your Account & Data

Follow these steps inside the AutoShip app to permanently delete your account and all associated personal data.

Last Updated: June 2026

How to Delete Your Account in the App

Account deletion is handled entirely inside the AutoShip mobile app. You must be signed in to delete your account. This action is permanent and cannot be undone.

Step-by-step instructions

  1. Open the AutoShip app on your phone and sign in to your account.
  2. Tap Profile in the bottom navigation bar.
  3. On your profile card, tap Change in the top-right corner to open the edit profile screen.
  4. Scroll down to the Delete Account section at the bottom of the page.
  5. Review the list of data that will be permanently removed.
  6. Tap the red Delete My Account button.
  7. In the confirmation dialog, read the warnings carefully, then tap Yes, Delete My Account to confirm.
After deletion, you will be signed out and will need to create a new account if you wish to use AutoShip again.

Before You Delete

Active orders

Your delete request will be rejected if you have any active shipping orders. Please complete or cancel all active orders before deleting your account.

Important: Account deletion is irreversible. Once confirmed, your data cannot be recovered.

What Data Is Deleted

When you delete your account, the following information is permanently removed from our systems:

  • Order history — All your order history and tracking information
  • Vehicles — All saved vehicles and shipping preferences
  • Profile — Your profile information and account settings (name, phone, email)
  • Support access — Access to customer support and order management tied to your account
  • Pending orders — Any pending orders will be cancelled

Need Help?

If you are unable to delete your account or have questions about your data, contact our support team before proceeding.

WhatsApp Support support@autoship.ae